Question 1

What is VPS hosting, and how does it work?

Accepted Answer

A Virtual Private Server (VPS) is a virtualized environment on a physical server ("host node"), providing you with dedicated resources like CPU, RAM, and storage. Unlike shared hosting, a VPS gives you full control, allowing you to install software, manage resources, and scale based on your needs. It’s ideal for hosting websites, running applications, or managing services like VPNs.

Question 2

Do VPS plans include a dedicated IP address?

Accepted Answer

Yes, every VPS plan includes one dedicated IPv4 address, ensuring reliable and secure connectivity. Additionally, each VPS comes with a /64 IPv6 LAN segment, allowing you to configure up to 20 active IPv6 addresses simultaneously.

Question 3

Where are your servers located?

Accepted Answer

Our servers are physically located in the country where we provide the service (see location pages for data centre addresses and GPS coordinates). We use geo-located IP ranges, local IP transit, and have direct connections to local Internet Exchanges, ensuring low latency and true integration with local networks (peering). Unlike some providers that rely on IP remapping or proxies, EDIS Global offers truly and fully geo-located services, delivering genuine, location-specific performance. Our global network spans Europe, North America, Latin America, Asia Pacific, the Middle East, and other key regions, giving you the flexibility to choose the exact location that best fits your requirements.

Question 4

Do I have full root access to my VPS?

Accepted Answer

Yes, EDIS Global provides full root access for Linux VPS and Administrator access via RDP for Windows VPS. This gives you complete control to install software, configure settings, and manage every aspect of your server.

Question 5

Can I install my own operating system?

Accepted Answer

Absolutely! EDIS Global allows you to install your own operating system using custom ISO files or Cloud-Init compatible images. This gives you full flexibility to choose or bring the OS or appliance that best suits your needs, whether it’s Linux, Windows, or any other system.

Question 6

Can I run VPN, proxies, or other networking services on my VPS?

Accepted Answer

Yes, EDIS Global VPS fully supports the installation of VPNs, proxies, and other networking services. Our infrastructure is optimized for low latency and high throughput, featuring Host CPU Pass-Through, AES-NI instruction sets for encryption, Secure Encrypted Virtualization (SEV), and network interface cards with hardware offloading for maximum performance. Trusted by leading VPN providers, EDIS Global offers the reliability you need.

Question 7

What content can I host on my VPS?

Accepted Answer

You are free to host any legal content on your VPS, including websites, applications, and databases. However, content must comply with local and international laws, as well as EDIS Global’s terms of service. We do not allow illegal activities, such as hosting malicious software, spamming, or any form of illegal file-sharing.

Question 8

Can I install Windows on my VPS?

Accepted Answer

Yes, you can install Windows Server on your VPS. EDIS Global offers the option to get VPS instances with 180-day trial versions of Windows Server pre-installed. You’ll have full Administrator access via RDP, allowing you to manage and configure your Windows environment as needed.

Question 9

How can I monitor and manage my VPS resources?

Accepted Answer

EDIS Global provides a user-friendly control panel where you can monitor your VPS’s resource usage, including CPU, and network traffic. You can easily scale your resources, reboot your server, and perform administrative tasks from our control panel, ensuring you have full visibility and control over your VPS at all times.

Question 10

Can I cancel my server and get a refund?

Accepted Answer

You may request a refund within 24 hours of purchase if:
	•	The VPS was bought within the last 24 hours.
	•	No discounts, upgrades, or traffic add-ons were applied.
	•	You’ve had 1 or fewer refunds in the past year.
	•	The service wasn’t terminated due to violations.

Question 11

Which payment methods are supported?

Accepted Answer

We support a variety of payment options:

•	Credit Cards: Visa, Mastercard, American Express (via Stripe).
	•	PayPal: One-time payments and subscriptions.
	•	Cryptocurrencies: Bitcoin, Ethereum, Dogecoin, Bitcoin Lightning, Monero, and more.
	•	Digital Wallets: Apple Pay, Google Pay, Alipay.
	•	Bank Transfers: For top-ups (minimum EUR 250) or annual payments (with prior approval).

VPS hosting on EDIS Global

Find Your Ideal VPS Hosting Location

What is a KVM VPS?

Fully Virtualized

Host CPU Passthrough Benefits

Upgrade RAM and CPU

10 Gbps High-Speed Connectivity

Complete Control

TUN/TAP Device Availability

Versatility

Easy OS Switching

Choose Your Operating System

GEO-Located VPS & IP Addresses

Incredible Benefits of VPS Hosting

Unparalleled Scalability

Powerful Specs

Full Access

Premium Bandwidth

REST API Integration

A Perfect Solution for Many

Flexible, Secure, and Cost-effective

Cost-effective VPS Hosting Plans

Automated VPS Installation Routines

Frequently Asked VPS Hosting Questions

What is VPS hosting, and how does it work?

What is VPS hosting, and how does it work?

Do VPS plans include a dedicated IP address?

Do VPS plans include a dedicated IP address?

Where are your servers located?

Where are your servers located?

Do I have full root access to my VPS?

Do I have full root access to my VPS?

Can I install my own operating system?

Can I install my own operating system?

Can I run VPN, proxies, or other networking services on my VPS?

Can I run VPN, proxies, or other networking services on my VPS?

What content can I host on my VPS?

What content can I host on my VPS?

Can I install Windows on my VPS?

Can I install Windows on my VPS?

How can I monitor and manage my VPS resources?

How can I monitor and manage my VPS resources?

Can I cancel my server and get a refund?

Can I cancel my server and get a refund?

Which payment methods are supported?

Which payment methods are supported?

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