Privacy Policy

EDGBL Ltd. trading as EDIS Global

Effective Date

April 2, 2023
Last Updated: November 15, 2024

Introduction

At EDGBL Ltd., trading as EDIS Global ("we," "us," "our"), your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your data. By using our website and services, you consent to the practices described here.

Data Collection

Types of Data Collected

Personal Information includes name, email, address, phone number, and payment details such as VAT ID, credit card, or bank details.
Usage Data includes IP address, browser type, and timestamps when you access our services.

How Data Is Collected

Data is collected directly through forms, purchases, or support inquiries. It is also collected automatically via cookies, analytics tools, or server logs.

Purpose of Data Use

Your data is used for providing services, such as setting up and managing your account, delivering VPS hosting, and ensuring functionality. It is also used for communication to respond to inquiries and send updates about our services. Compliance with legal requirements, including tax regulations and data retention laws, is another purpose.

Data Sharing

We share data only with service providers such as payment processors and hosting providers or legal authorities when required to comply with laws. We do not sell your personal data.

Cookies

Overview

Cookies are small files stored on your device that help us provide a better online experience. Some cookies are essential for our website to function, while others help us improve our services.

Types of Cookies Used

Necessary Cookies ensure the website works properly. For example, Intercom cookies power our customer chat tool, which provides real-time support and communication.
Optional Cookies are used for analytics and tracking website performance. These require your consent.

Managing Cookies

You can disable cookies via your browser settings, but note that this may affect functionality, such as accessing customer support powered by Intercom. For more details, visit https://www.aboutcookies.org.

Data Retention

Retention Periods

Contract Data is retained for 7 years to comply with tax obligations. Purchase Records are kept for 10 years to meet product liability requirements.

Your Rights

Under GDPR, you have the right to access your data, correct inaccuracies, delete data where legally permitted, restrict processing, and object to specific uses of your data. To exercise your rights, contact us at support@edisglobal.com.

Data Security

We use SSL encryption and other security measures to protect your data from unauthorized access or breaches.

Acceptable Use Policy

Your use of our services is governed by our Acceptable Use Policy (AUP). This includes rules against hosting illegal content, sending spam emails, engaging in network attacks like DDoS, and violating intellectual property rights. Violating the AUP may result in suspension or termination of your account.

Updates to This Policy

We may update this Privacy Policy. Please review it periodically.

Contact Information

EDGBL Ltd.
22 Spyrou Kyprianou, Pippiros Building, 2nd Floor
3070 Limassol, Cyprus
P.O. Box 54126, 3721 Limassol, Cyprus
https://edisglobal.com
Email: support@edisglobal.com
For additional details, see our Legal Notice and Terms of Service.